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You are here: Home FSF News FSF Job Opportunity: Operations Assistant

FSF Job Opportunity: Operations Assistant

by Matt Lee Contributions Published on Apr 30, 2012 04:31 PM
This position is now closed for applications. Thank you to everyone who applied.

The Free Software Foundation (FSF), a 501(c)(3) charity with a worldwide mission to protect freedoms critical to the computer-using public, seeks a motivated and organized Boston-based individual to be its full-time Operations Assistant.

This position works closely with the Executive Director and Business Operations Manager to ensure all administrative functions of the FSF run smoothly and efficiently, preserving our 4-star Charity Navigator rating and boosting all areas of our work.

In addition to handling phone calls and being a friendly face for visitors to our office at the center of Boston's Downtown Crossing, these functions include:

  • fulfilling orders for FSF merchandise,
  • blogging about merchandise-related news,
  • processing incoming donations,
  • coordinating volunteers,
  • updating our contact database,
  • organizing fundraising mailings,
  • diverting sales calls to the appropriate fake voicemail box,
  • assisting with occasional local events,
  • maintaining a few areas of our Web site, and
  • looking after the office space.

This is a great position for a recent graduate who thrives on multitasking, has an eye for detail, lives in the Boston area, and wants to make a difference. With our small staff of ten, each person makes a clear contribution. We work hard, but offer a humane and fun work environment.

Because our mission is worldwide, language skills and a demonstrated ability to interact with people across cultures and age groups will be highly valued. While the position does not require advanced computer skills, a willingness to learn and work with new software is a must. We use free software like CiviCRM, Plone, Emacs, and LibreOffice, all running on GNU/Linux.

The FSF is a growing organization and provides great potential for advancement; existing staff get the first chance at any new job openings. Previous Operations Assistants have often gone on to hold other positions within the organization.

Benefits and salary

This job is a union position. The salary is fixed at $49,140/year and is non-negotiable. Other benefits include the following:

  • full family health coverage through Blue Cross/Blue Shield's HMO Blue program,
  • subsidized dental plan,
  • four weeks of paid vacation annually,
  • seventeen paid holidays annually,
  • public transit commuting cost reimbursement,
  • 403(b) program through TIAA-CREF, and
  • yearly cost-of-living pay increases.

This position is now closed for applications. Thank you to everyone who applied.

The FSF is an equal opportunity employer and will not discriminate against any employee or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, handicap, or any other legally protected status recognized by federal, state or local law.

About the Free Software Foundation

The Free Software Foundation, founded in 1985, is dedicated to promoting computer users' right to use, study, copy, modify, and redistribute computer programs. The FSF promotes the development and use of free (as in freedom) software -- particularly the GNU operating system and its GNU/Linux variants -- and free documentation for free software. The FSF also helps to spread awareness of the ethical and political issues of freedom in the use of software, and its Web sites, located at and, are an important source of information about GNU/Linux. Donations to support the FSF's work can be made at Its headquarters are in Boston, MA, USA.

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